Privacy Policy

When you use our website, we may collect the information you choose to submit through our forms. This may include your name, email address, phone number, property address or location, property type, number of units, current management status, and any details you share about your property management needs.

We may also receive information related to rental inquiries, including questions about available rentals or tenant resources submitted through our contact forms.

We use the information you submit to respond to your inquiry, provide property management services, coordinate leasing and maintenance, and communicate with you about your property or rental interest. Information submitted through a consultation or contact request is used to follow up with you about working together.

To manage inquiries and communications, we use a customer relationship management platform and related service providers. These providers process information on our behalf to help us store contact details, track inquiries, and follow up with you. When a form is submitted, your information may be transmitted to and stored by our CRM provider.

This website may use analytics tools and cookies to understand how visitors use the site and to improve its content. Cookies are small files stored on your device. You can control cookies through your browser settings. Some third-party content embedded on this site may set its own cookies.

We respond to website inquiries by email and by phone. If you provide your phone number, we may use it to follow up with you about your inquiry or the services you asked about.

Receiving text (SMS) messages is optional. If you choose to opt in to text messages, we may send you a text to respond to your inquiry or to share information related to your request. Opting in is not required to submit an inquiry or to receive our services, and you can decline text messages and still hear back from us by email or phone.

You can opt out of text messages at any time by replying STOP to any message you receive. For help, reply HELP. Message frequency varies, and message and data rates may apply from your carrier.

You can withdraw your consent to text messages at any time by replying STOP or by contacting us using the information below. Withdrawing consent does not affect any communications sent before your request.

We do not sell your personal information to third parties, and we do not share your SMS opt-in information or consent with third parties for their own marketing purposes.

We take reasonable measures to help protect the information submitted through our website. We retain the information you submit for as long as needed to respond to your inquiry and provide our services, and afterward for as long as needed to maintain our business records and meet applicable legal requirements. We do not commit to a specific deletion schedule that has not been established.

This website may link to third-party services, including rental application platforms and property listing tools. We are not responsible for the privacy practices or content of external sites. Information you provide to a third-party service is governed by that service's own privacy policy and terms.

You may contact us with questions about this policy or to request access to, correction of, or deletion of the personal information you submitted through our website.

For questions about this Privacy Policy, contact Maine Tide Property Management, LLC at info@mainetidepm.com or (207) 716-0711. Our mailing address is 50 Sewall Street, Portland, ME 04102.